Colt expands cloud voice providers with Genesys, Twilio and Zoom

Colt Technology Services (Colt) the digital infrastructure firm, has expanded its Colt Clever Communication providers (CIC) portfolio to satisfy rising demand from clients requiring agile, cloud-based international voice options.

New Colt Cloud SIP is a versatile service which seamlessly connects throughout the Colt IQ community to platforms from main communication service suppliers (CSPs) together with Genesys, Twilio and Zoom. The service is alleged to be best for firms with a hybrid workforce, trying to enhance collaboration and enhance their buyer expertise with a safe, high-performance cloud-based voice answer which integrates with best-of-breed cloud platforms. Colt can be extending its Groups voice activation, by Direct Routing and Operator Join to 3 new international locations: Slovakia, Luxembourg and Norway.

Activating voice may be advanced, however Colt focuses on automating processes to scale back this complexity for its clients. Companies profit from Colt’s industry-leading dedication to buyer expertise, to automation and simplification, whereas sustaining their current relationships with suppliers. Alternatively, companies can choose a brand new associate inside Colt’s ecosystem corresponding to Genesys, Twilio or Zoom.

Colt has frolicked establishing voice connectivity with main CSPs; automating and integrating SIP Trunk ordering and provisioning; establishing associate agreements; and ensuring providers are totally compliant with regulatory requirements.  Now, Colt can join voice providers with any cloud vendor that helps a Bring Your Own Carrier (BYOC) functionality.  

Peter Coppens, VP Product Portfolio, Colt Expertise Providers, stated: “We’re excited to welcome international leaders Genesys, Twilio and Zoom to our well-liked associate ecosystem, at a time when an increasing number of companies are transferring voice to the cloud. It’s an ideal match for the fashionable office: there’s no bodily {hardware} to handle; it’s safe and resilient; prices are clear and it fits a hybrid workforce. Managing suppliers, contracts and provisioning is the time-consuming half. With Colt Cloud SIP, we remedy that drawback for our clients, interconnecting their functions to voice providers nearly wherever on this planet.”

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  • Duncan MacRae

    Duncan is an award-winning editor with greater than 20 years expertise in journalism. Having launched his tech journalism profession as editor of Arabian Pc Information in Dubai, he has since edited an array of tech and digital advertising and marketing publications, together with Pc Enterprise Assessment, TechWeekEurope, Figaro Digital, Digit and Advertising Gazette.

Tags: Colt, Genesys, Twilio, voice, Zoom